FAQ - Frequently Asked Questions

Frequently Asked Questions (FAQ)

1. What types of products does France Bumper offer?France Bumper offers a wide range of new and used bumpers, as well as other body parts such as fenders, hoods, tailgates, rims, headlights, doors and mirrors.

2. Are the parts original? Yes, all the parts offered by France Bumper are 100% original, guaranteeing reliability and safety.

3. Do you offer assembly services?Yes, France Bumper offers a professional assembly service for bumpers. Our qualified technicians ensure precise and secure installation.

4. Do you offer custom painting services?Yes, we offer custom painting services using specific manufacturer color codes for each vehicle.

5. Where is your physical store located?Our physical store is located at 39 avenue des Châtaigniers, 95150 Taverny, France.

6. What are the store's opening hours?The store is open Monday to Saturday from 9:30 a.m. to 6:30 p.m.

7. What are the delivery times? We offer preparation and delivery within 24/48 hours. For deliveries in Île-de-France, we offer same-day delivery*.

8. What payment methods are accepted? We accept payments by American Express, Apple Pay, Credit Cards, Mastercard, PayPal, Shop Pay and Visa.

9. How can I contact you?You can contact us on 06 58 43 21 52 for any assistance.

10. What are the advantages of buying from France Bumper? With more than 10 years of experience, France Bumper is No. 1 in France for new and used bumpers. We offer a wide range of original parts with a personalized assembly and painting service.

11. What are the return and refund conditions? To find out about our return and refund conditions, please consult our returns and refunds page.

12. Where can I find legal information? Legal information is available on our legal notices page.

13. Do used bumpers have any defects?Used bumpers may have small scratches. If you want a like-new bumper, you can choose the paint option.

14. What vehicle brands do you cover?We cover all car makes and models. You can use our auto parts selector on our site to quickly find the right part for your vehicle.

15. What are the delivery rates? Delivery rates vary depending on geographic areas and can be viewed during the payment stage. We deliver everywhere in France and Europe.